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Terms of uses
1. General Information
- VIVA Gifts operates this website to provide an online shopping experience for gifts and related products.
- We reserve the right to update, modify, or discontinue any part of our website without prior notice.
- By using our site, you confirm that you are at least 18 years old or have the consent of a legal guardian.
2. Orders & Payments
- All orders placed on our website are subject to product availability and order acceptance.
- We accept major credit/debit cards, PayPal, and other secure payment methods.
- If we suspect fraudulent activity, we reserve the right to cancel or refuse any order.
3. Pricing & Promotions
- All prices are listed in [Currency] and are subject to change without notice.
- Promotional discounts, coupons, and special offers are valid for a limited time and cannot be combined.
4. Shipping & Delivery
- Shipping times are estimates and may vary due to external factors beyond our control.
- International orders may be subject to customs fees or taxes, which are the customer’s responsibility.
- For full details, please review our Shipping & Returns Policy.
5. Returns & Refunds
- We accept returns within 30 days of delivery if the item is unused and in original packaging.
- Refunds are processed within 5-7 business days after the return is received.
- Certain products, such as personalized gifts, are non-refundable unless defective.
- Please review our Return Policy for complete details.
6. User Accounts
- Creating an account is optional but allows for faster checkout and order tracking.
- You are responsible for maintaining the confidentiality of your account credentials.
- We reserve the right to suspend or terminate accounts that violate these terms.
7. Intellectual Property
- All website content, including images, text, logos, and graphics, is the property of VIVA Gifts and may not be used without permission.
- Unauthorized use of our content may result in legal action.
8. Limitation of Liability
- We are not responsible for any direct, indirect, or incidental damages resulting from your use of our website or products.
- We make no guarantees that our website will be error-free, secure, or uninterrupted.
9. Governing Law
- These Terms & Conditions are governed by the laws of [Your Country/State].
- Any disputes arising from these terms will be resolved in the courts of [Your Jurisdiction].