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Terms of uses

1. General Information

  • VIVA Gifts operates this website to provide an online shopping experience for gifts and related products.
  • We reserve the right to update, modify, or discontinue any part of our website without prior notice.
  • By using our site, you confirm that you are at least 18 years old or have the consent of a legal guardian.

2. Orders & Payments

  • All orders placed on our website are subject to product availability and order acceptance.
  • We accept major credit/debit cards, PayPal, and other secure payment methods.
  • If we suspect fraudulent activity, we reserve the right to cancel or refuse any order.

3. Pricing & Promotions

  • All prices are listed in [Currency] and are subject to change without notice.
  • Promotional discounts, coupons, and special offers are valid for a limited time and cannot be combined.

4. Shipping & Delivery

  • Shipping times are estimates and may vary due to external factors beyond our control.
  • International orders may be subject to customs fees or taxes, which are the customer’s responsibility.
  • For full details, please review our Shipping & Returns Policy.

5. Returns & Refunds

  • We accept returns within 30 days of delivery if the item is unused and in original packaging.
  • Refunds are processed within 5-7 business days after the return is received.
  • Certain products, such as personalized gifts, are non-refundable unless defective.
  • Please review our Return Policy for complete details.

6. User Accounts

  • Creating an account is optional but allows for faster checkout and order tracking.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to suspend or terminate accounts that violate these terms.

7. Intellectual Property

  • All website content, including images, text, logos, and graphics, is the property of VIVA Gifts and may not be used without permission.
  • Unauthorized use of our content may result in legal action.

8. Limitation of Liability

  • We are not responsible for any direct, indirect, or incidental damages resulting from your use of our website or products.
  • We make no guarantees that our website will be error-free, secure, or uninterrupted.

9. Governing Law

  • These Terms & Conditions are governed by the laws of [Your Country/State].
  • Any disputes arising from these terms will be resolved in the courts of [Your Jurisdiction].

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