1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Account Information: Login credentials if you create an account with us.
- Order Information: Purchase history, gift messages, and preferences.
- Browsing Data: IP address, browser type, device information, and website usage statistics through cookies and tracking technologies.
2. How We Use Your Information
We use your data to:
✅ Process and fulfill orders
✅ Provide customer support
✅ Improve website functionality and user experience
✅ Personalize your shopping experience
✅ Send order updates and promotional offers (with your consent)
✅ Prevent fraudulent transactions and ensure security
3. How We Protect Your Information
We implement strict security measures to protect your data, including:
? Secure SSL encryption for transactions
? Limited access to personal data
? Regular security audits and updates
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share information with:
- Trusted third-party service providers (e.g., payment processors, shipping carriers) to fulfill orders.
- Legal authorities if required by law or to protect our rights.
5. Cookies & Tracking Technologies
We use cookies to enhance your shopping experience. You can manage your cookie preferences in our Cookies Settings page or adjust settings in your browser.
6. Your Rights & Choices
You have the right to:
✅ Access, update, or delete your personal information
✅ Opt-out of marketing emails at any time
✅ Request a copy of the data we store about you
To exercise your rights, please contact us at privacy@vivagifts.com.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy policies or content.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
